Frequently Asked Questions

Click on any question below for the answer. Don't see your question here? Contact us!

  

Sewing patterns may be returned for store credit or exchanged for item(s) of equal value if the pattern paper inside is not cut, ripped, or damaged in any way. The pattern's condition must be neat (e.g., not haphazardly stuffed inside of the bag, the pattern folded cleanly, etc.) and all the original packaging material must be together in one unit.

Sewing patterns are no longer eligible for returns if the pattern or packaging is damaged, online material/tutorial/links have been accessed, or the request isn’t made within 60 days of purchase. Tools/kits/other merchandise follow similar rules — unused merchandise may be returned provided that they are in the same condition they were dispatched in.

If we made a mistake with your order, please contact us at contact@firststopcosplay.com with your name, order number, the problem you’re experiencing, and any relevant photos or information. We’re here to help.

Note: Please understand that once the package is out of our hands, we have no control over your purchase. If the product is damaged in transit, please follow up with a report to your local post office/shipping carrier.

Yes! We also ship our products to most of the provinces and territories in Canada (except Saskatchewan). Specifically, we can ship to Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, and Yukon.

We also ship to most countries in Europe! Specifically, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

While we do not charge sales tax on products sold to Canadian and European residents, please note that you may still be responsible for any import/customs duties, fees, or taxes.

We will also soon ship to these countries! Specifically, Bosnia and Herzegovina, Macedonia, Montenegro, Serbia, Switzerland, and the United Kingdom.

Please also note that we are unable to track packages once they leave the United States. If your package has not yet arrived, please check with your local courier and/or customs.

We can't have digital sewing patterns due to licensing restrictions. If a licensed sewing pattern was digital it's a lot harder to ensure it won't or can't be pirated and sold by others. Same goes for our FSCO (First Stop Cosplay Originals) sewing patterns.
There's also more room for human error since our sewing patterns aren't nested and printed to the size of your choice. Which mean every inch, or less, counts.
We know it'd be easier and cheaper to have digital sewing patterns, but we also take pride in the paper and packaging we use with our sewing patterns.

No. Our patterns are made only for personal use as defined by First Stop Cosplay and are not meant for resale, commercial use of any kind, or reproduction. We reserve the right to pursue legal action due to any usage of our patterns that falls outside of personal use as defined by First Stop Cosplay.

Additionally, all licensed characters remain the property of the companies we have licensing agreements with, and our licensors have the right to pursue any legal actions they deem necessary in response to all instances of intellectual property infringement. We also reserve the right to pursue legal action due to any production usage outside of personal use.

Flip over the front page on your packaging paper to find the access code and QR code/URL you’ll need to receive the instructional content for your sewing pattern. Follow the instructions and enter your information into our fillable form.

We’ll send you a link to the instructional content page within 48 hours of receiving your information. Please email us at contact@firststopcosplay.com if you have been waiting for more than 48 hours or if you experience any issues with the process.

We’re currently in the process of automating our instructional content redemption process, but for now, we still have to manually send you the instructional content link. 

We try to send out our instructional content as quickly as possible. Please email us at contact@firststopcosplay.com if you have been waiting for more than 48 hours or if you experience any issues with the process.

Our instructional content is designed to educate anyone looking to improve their skills. We aim to provide sewing knowledge by explaining the reasoning behind certain techniques and best practices that you’ll use for your future sewing projects.

We occasionally update older instructional content to make it more consistent with our newer projects. Sometimes, we'll also make changes for clarity or to add more information. Just like you, we're always learning new things, and we want to make sure you have the best version of the instructions!

Check the version updates box at the bottom of your sewing pattern's instructional content webpage to see when the most recent version of your instructional content was released. We'll also let you know about any updates or changes we make in our newsletter! You can sign up for our newsletter and see version updates, along with other First Stop Cosplay news at the bottom of the page!

You may be working with an older version of the instructions. Updates to our instructional content sometimes include changes to our video tutorials, which means that old video tutorial links will no longer work. Please go to the instructional content page for the sewing pattern to re-download the most recent version of the written instructions. The version history section at the bottom of every instructional content webpage lists any videos that have been changed.

If you’re using the newest version of the instructions and you think you’ve found a broken link, please let us know! Email us at contact@firststopcosplay.com and let us know where it is.

You can find the link to join our customer-exclusive Discord on every instructional content page. Our Discord is meant to be a safe space for cosplayers like you to share information and encourage each other on their projects. We keep it customer-only to help our moderators ensure that it stays friendly, helpful, and troll-free.

If you’re finding it difficult to finish your project and need a little extra help, you can utilize our many resources, which include support from one of our sewing experts (available Monday – Friday from 9 AM – 6 PM PST) and customer-exclusive Discord server. You can also refer to the step-by-step video tutorials on the instructional content webpage for your sewing pattern.

If you run into a snag while you're sewing, take some pictures and ask us for help! Having a visual will allow us to help you much faster.

We’re working hard to create more sewing patterns and instructional content for you. Our content takes longer to produce because we carefully design all our patterns and instructional content with you in mind. 

We consider different methods of construction to preserve the accuracy and quality of the finished cosplay without making it difficult to sew, and we scrutinize our instructional content to provide the clearest directions we can. Every new product is the result of weeks of careful craftsmanship from our team. For news on our next releases, sign up for our newsletter or follow us on Instagram!

We’re always looking for feedback and suggestions for sewing patterns that you’ll want to use! You can email us at contact@firststopcosplay.com or message the #questions-suggestions channel on our customer-exclusive Discord. 

We’ve reinvented the sewing pattern to be more user-friendly and accessible to cosplayers of every experience level. We’ve designed the markings and other features of our sewing patterns to provide only the clearest and most necessary information. We also have single-size patterns, which are easier to cut than the nested sizes that come with traditional sewing patterns.

As a company, First Stop Cosplay believes you deserve the most enjoyable cosplaying experience you can have, regardless of size, shape, or gender. Please see our Size Chart for our sizes, measurement guide, and our sizing philosophy!

Our fabric measurements are based on 44″ wide fabric bolts. If you bought a 60″ fabric bolt, you will have fabric left over. We also include a small margin of error in our suggested fabric amount.

All fabric information is listed at the bottom of the product listing's description.

We typically get our notions from a fabric store called JOANN Fabric and Crafts, since it's close and they always have coupons.

Although we aren't sponsored, we have a couple of affiliate links for Blue Moon Fabrics! They make amazing stretch fabrics of all kind!

We have affiliate links for their Mystique Foiled Spandex Fabric and Shiny Nylon Spandex Fabric, which are used for our Winx Club sewing patterns.

You can also buy some great notions on the First Stop Cosplay shop!

Every product we sell is something that we use ourselves in the office. All fabric and notions we use are easily accessible to everyone.

When you purchase a pre-order pattern, we will ship your order on the day the pre-ordered pattern is released. If you have purchased multiple items (including both in stock and pre-order items) at once, please be advised that your order may be delayed, as orders will only be shipped out once all purchased items are released and in stock.

Be advised: All release dates for pre-orders are subject to change. If a date needs to be pushed back, we will contact you via email to communicate the change.